Missed blue bin pickups trouble Toronto councillors after service shift

Toronto councillors report residents are calling about missed blue bin pickups after the city's recycling service moved to Circular Materials on Jan. 1, and councillors no longer control the service.

The city's blue-bin recycling service moved to a privately run, provincially supervised operator on Jan. 1, and responsibility shifted away from city councillors. Councillors can no longer make decisions about the service. Despite that, many councillors across Toronto say they are receiving complaints from residents about missed pickups and unanswered service calls. The operator is identified as Circular Materials. What officials reported: - Responsibility for blue-bin recycling moved from the city to a privately run, provincially supervised operator on Jan. 1, reported officials. - Councillors no longer have authority over the recycling service but are receiving calls and complaints from residents about missed blue bin pickups. - Councillors reported that some residents say distress calls to Circular Materials were not returned. Summary: The change in management has left residents raising service concerns while councillors continue to field complaints even though they lack direct control. The immediate impact is ongoing reports of missed collections and communication gaps, and the next procedural steps are undetermined at this time.