Death of a washing machine prompts a Costco membership

After a 23-year-old washing machine failed with a loud noise, the author bought a Costco membership and received in-store help from employees named Britt and Joanne while planning a replacement.

A long-serving washing machine recently failed for the author, prompting a search for a replacement and a decision to buy a Costco membership. The visit to the Burlington Costco included help from staff who guided the author through the membership sign-up and discussed membership benefits. The author described frustration with modern product durability and relied on store employees to make the process easier. She plans to return to the store with her laptop to complete the washing machine purchase. Details: - The washing machine had been in use for 23 years and ended with a loud noise described as like a jet taking off. - The author researched new models and expressed concern about current product longevity compared with older appliances. - At the Burlington Costco the author purchased a membership and staff recommended the executive tier to offset costs. - Employee Britt assisted with the sign-up and, when she became busy, another employee, Joanne, continued helping. - The author plans to return to the store with her laptop to order a replacement washing machine. Summary: The breakdown of a long-used washer led to a practical membership purchase and a helpful in-person interaction that smoothed the shopping experience. The author intends to use the new membership and return to the same store staff to complete the purchase of a replacement washing machine.