Doctors warn about AI health misinformation risks

The Canadian Medical Association says many patients are turning to AI for health advice and a new Abacus Data survey found users who followed AI-based advice were more likely to report adverse health effects.

The Canadian Medical Association says doctors are concerned that patients increasingly use artificial intelligence for health advice and sometimes receive dangerous information. The issue is highlighted because many people lack access to a primary care provider and are relying on sources that are quick and widely available. CMA president Dr. Margot Burnell described much of the AI-sourced information as misinformation, disinformation and false information. The CMA commissioned an Abacus Data survey to learn where Canadians get health information and which sources they trust. Key facts: - The Abacus Data survey asked 5,001 Canadians about their sources of health information and found nearly all respondents look for health information online. - About half of respondents said they turn to AI search results or platforms like ChatGPT for health information, and 38% reported using ChatGPT for treatment advice. - Only 27% said they trust AI to provide accurate health information, and those who followed AI advice were five times more likely to report an adverse reaction or negative health effect. - The survey found broad public concern about online misinformation, with many respondents saying social media companies and government have responsibility to address the issue, and notable concern about misinformation originating from the United States. Summary: The CMA says growing use of AI for health advice is undermining trust between patients and physicians and the survey links following AI advice to higher reports of adverse effects. The public also expresses widespread worry about online and cross-border misinformation. Undetermined at this time.