Family removed from theme park after autistic daughter's keychain incident.

A Florida family says they were removed from Universal Epic Universe after staff accused their seven‑year‑old non‑verbal autistic daughter of leaving a store with a Mario keychain; the park later sent a $200 demand letter and the family hired an attorney.

A Florida family was removed from Universal Epic Universe in Orlando after staff accused the mother of shoplifting when her seven‑year‑old non‑verbal autistic daughter left a Super Nintendo World store holding a Mario keychain. The parents say they had registered their daughter with the park's disability access program and that the father remained in the store to pay after removing the keychain tag. Security escorted the mother to a security office, told her she would be trespassed for one year, and said deputies were on their way. The park later sent a $200 civil demand letter and the family engaged an attorney who sent a response. Key facts: - The family registered their daughter with Universal's disability access program before the visit. - In the crowded store, the father removed the keychain tag while intending to pay; the mother took the daughter outside because she was overstimulated. - Security accused the mother of shoplifting, escorted her to a security office, and informed her of a one‑year trespass notice. - Universal's attorney issued a $200 demand letter for civil damages; the family retained counsel who disputed the park's response. Summary: The family says the park did not account for their daughter's disability and has sought recognition of that concern, while Universal pursued a civil demand and trespass notice. Undetermined at this time.