Verizon outage disrupts wireless service nationwide

Verizon reported an issue affecting wireless voice and data for some customers, leaving many users across the US with phones showing "SOS" and unable to make calls or send texts.

Verizon's wireless network experienced a widespread outage that left many mobile users across the United States unable to make calls or send texts. Down Detector reported that problems began just before 12 noon ET and showed large outages in several major cities. Verizon Support posted on X that engineers are engaged to identify and resolve the issue and apologized for the inconvenience. Some customers also reported trouble accessing Verizon's app and website. Known details: - Verizon announced on its X account that an issue is impacting wireless voice and data for some customers and that engineers are working on the problem. - Down Detector recorded the outage beginning just before 12 noon ET, with large reported impacts in New York, Washington DC, Chicago, and Seattle. - Many users reported phones displaying "SOS" mode and an inability to place normal calls or send texts, while some reported app and website access failures. - An automated message reported by the outlet said Verizon was dealing with "an emergency condition," and the outlet's attempts to contact the company were not answered. Summary: The outage has left many customers unable to use basic cellular voice and text services across multiple US regions and has affected access to carrier apps and webpages. Verizon says engineers are engaged to identify and resolve the issue. Undetermined at this time.