Delivery man recorded placing emergency water supplies on Kent doorstep

Ring doorbell footage from Tunbridge Wells shows a delivery driver placing bottled water at a doorstep and removing it shortly after; Ofwat has opened an investigation into South East Water over wider supply problems.

Ring doorbell footage from Tunbridge Wells shows a delivery driver placing and then removing bottled water from a doorstep. The home belongs to Sam Purslow, who has been without running water amid wider supply problems in Kent and Sussex. South East Water has said Storm Goretti caused burst pipes and power cuts that affected supply. Regulators and the company say they are reviewing the delivery reports. Key facts: - Video appears to show a driver leaving four cases of bottled water at a Tunbridge Wells doorstep, photographing the delivery, and then removing the cases shortly after. - The homeowner reported being without water for more than a week during broader outages in Kent and Sussex. - South East Water attributed the outages to damage and power loss linked to Storm Goretti. - Ofwat has announced it has opened an investigation into South East Water to assess whether licence conditions were breached. - South East Water said a third-party contractor carried out deliveries and that it is investigating the reported behaviour. Summary: Ofwat has opened a formal investigation and South East Water says it is reviewing the delivery claims as part of its response to the outages. The regulator’s inquiry is intended to determine whether the company breached licence conditions; further findings are undetermined at this time.