HMRC customer service struggles as self-assessment season begins

The Telegraph reports HMRC's customer service is under strain just ahead of the self-assessment deadline, while more than 12 million people are expected to file tax returns this year.

HMRC's customer service is reported to be under strain as the UK approaches the self-assessment deadline. The Telegraph highlights difficulties taxpayers are having contacting HMRC for advice and assistance. More than 12 million people are expected to submit a tax return this year. The article also invites readers to share their experiences by email. What is known: - The Telegraph reports HMRC customer service is experiencing significant strain ahead of the self-assessment deadline. - More than 12 million people are expected to file a tax return this year. - The article invites readers to email their own accounts of difficulties reaching HMRC. Summary: The reported service strain comes at a time when many taxpayers are preparing returns, which could affect people seeking help. Undetermined at this time.