Inverness Recovery Centre given 'good' rating by inspectors

The Centred Scotland Recovery Centre in Inverness was rated 'good' across all inspected areas after an unannounced November inspection, and inspectors reported residents felt comfortable and staff were respectful.

The Centred Scotland Recovery Centre in Inverness has been praised after an unannounced inspection and was rated 'good' across all areas. The Care Inspectorate carried out the inspection in November and used a six-point quality scale, scoring the service four out of six. The centre is the first of its kind in Scotland and works with NHS Highland to provide residential, non-clinical support for up to 23 adults. Each resident has a self-contained flat or bedsit and the centre accepts referrals from across the UK as well as self-referrals for respite care. Inspection findings: - The unannounced inspection took place in November and the service scored four ('good') across all five quality indicators: care and support, staff team, leadership, setting and planning of people's wellbeing and care. - Inspectors reported that people benefited from the support provided and felt comfortable at the centre. - Staff were described as respectful and easy to talk to, while management were described as knowledgeable, approachable and open to ideas. - The report said residents' views and wishes were actively sought and listened to, and that independence and decision-making were promoted with a recovery-focused approach central to the service. - The centre provides residential, non-clinical mental health support for up to 23 adults in self-contained flats or bedsits, and it accepts referrals from across the UK as well as self-referrals for respite care. - Centred Scotland said it will make improvements following the report's recommendations and plans to redecorate the centre using a £7,500 grant from B&Q; chief executive David Brookfield described the findings as "a significant endorsement" of the team's work. Summary: The inspection confirms the service met the Care Inspectorate's 'good' standard across evaluated areas and highlights strengths in staff engagement and management. Centred Scotland has announced planned improvements following the report and will use a £7,500 grant to redecorate the centre. The organisation also runs the Discovery College in Inverness, a drop-in facility offering free therapy sessions and recovery-focused support for mental health and related issues.