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Real ID software error requires 325,000 Californians to replace cards
Summary
California's DMV says a legacy software glitch misapplied expiration dates on some Real IDs, affecting about 325,000 people; the agency will notify impacted holders and waive replacement fees.
Content
California's Department of Motor Vehicles announced that a software error led to incorrect expiration dates on some Real ID cards. The issue was found in an older computer system during an internal review. The DMV said about 1.5 percent of Real ID holders — roughly 325,000 people — were affected. The agency released the findings just before the new year.
Officials' account:
- A legacy software issue caused the renewal interval for some legal immigrants' Real IDs to be applied incorrectly.
- The DMV estimates 1.5 percent of Real ID holders, about 325,000 people, were affected.
- The agency said it will notify impacted customers in the coming weeks and months, will waive replacement fees and will expedite the replacement process; no firm deadline was given.
Summary:
The error means some Real IDs had expiration dates set in a way officials say could extend beyond the end of a holder's authorized stay. The DMV plans to notify affected holders and manage replacements with fees waived; it is undetermined what will happen to cards that are not replaced.
