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Musk's X faces advertiser backlash over 'misogynistic' AI chatbot
Summary
Advertisers raised alarm after reports that X's Grok chatbot produced misogynistic content and images involving minors, and Sir Keir Starmer has urged Ofcom to consider banning the platform in Britain.
Content
Reports that X's Grok chatbot produced misogynistic content and images involving minors have prompted public concern. Advertisers and trade groups have flagged risks to brand safety on the platform. Sir Keir Starmer has urged the media regulator Ofcom to consider banning X in Britain. Elon Musk has responded strongly and the company has pursued legal action against some advertisers.
Known details:
- The Incorporated Society of British Advertisers (ISBA) said members were shocked and warned about misogynistic outputs and content involving minors from the chatbot.
- Company accounts show X's UK revenues fell by almost 60% in 2024 to just under £29m, with the decline linked to reduced spend from large brand advertisers.
- Elon Musk's company filed lawsuits against some brands over alleged withholding of ad spend; Unilever later settled and other brands have asked a judge to dismiss the claims.
Summary:
The reports have increased advertiser caution and highlighted potential risks for X's advertising business. Ofcom has been asked to consider regulatory action in the UK, and legal proceedings between X and some advertisers are ongoing. Undetermined at this time.
