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Google's AI Inbox offers a glimpse of Gmail's future.
Summary
Google introduced an experimental AI Inbox for consumer Gmail that shows AI-generated to-dos and topics instead of a standard email list; the feature is currently limited to trusted testers and does not support Workspace accounts.
Content
Google has introduced an experimental AI Inbox view for consumer Gmail that replaces the usual list of messages with AI-generated summaries, suggested to-dos, and topics to track. The feature is in an early stage and is available only to trusted testers; it currently does not work with Workspace accounts. A reviewer with access spent a few hours testing the view and found that it surfaces short summaries and links to the original emails, including some archived conversations. The tester also reported that the AI sometimes pulled items the reviewer did not find immediately relevant and that the interface displays more on-screen content than a compact inbox.
Key details:
- AI Inbox replaces Gmail's traditional message list with AI-generated summaries, suggested to-dos, and topics linked to relevant emails.
- The feature is currently limited to trusted testers and works only with consumer Gmail accounts, not Workspace accounts.
- In testing, AI Inbox surfaced archived conversations as well as active inbox threads, including messages about tax preparation and family matters.
- Google product lead Blake Barnes has described planned additions such as marking suggestions complete, quick-reply buttons, suggested drafted replies, Calendar integration for scheduling, and the ability to watch for messages from specific people.
- Google says some users treat AI Inbox as a complement to their regular inbox flow rather than a full replacement.
Summary:
AI Inbox demonstrates a different way to surface tasks and topics from email and could change how some users organize messages and follow-ups. Google is testing additional features and a wider rollout may follow, but broader availability and timing are undetermined at this time.
