Auto Insurance: Amica ranks highest in customer satisfaction as of early 2026.

Surveys and user reviews at the start of 2026 show Amica leading in auto insurance customer satisfaction, with J.D. Power reporting a 735 score in New England and U.S. News noting strong customer service in a survey of over 1,100 users.

Amica is widely cited as the leader in auto insurance customer satisfaction at the start of 2026. Multiple industry surveys and online user discussions place the company near the top for customer service and claims handling. The attention comes from both formal studies and many individual policyholder reports. Conversations also note that Amica's premiums are often higher than some competitors. Key findings: - U.S. News surveyed over 1,100 insurance users and highlighted Amica's strong customer service and greater availability of discounts, while noting it was not among the cheapest providers in 2025. - J.D. Power's regional study reported Amica scored 735 out of 1,000 in the New England region, the top result in the country. - The Zebra ranked Amica among the top three insurance companies in the United States, and Car and Driver cited its strong customer service and potential discounts. - User discussions across online forums frequently praise Amica's claims handling, efficiency, and consistent long-term costs, though some posts report premium increases. - The article's conclusion is based on recurring placements on lists, industry surveys, and aggregated forum comments that together supported a high satisfaction ranking for Amica. Summary: Amica's repeated presence on industry lists and positive forum reports indicate a strong customer-satisfaction profile, particularly for service and claims handling. At the same time, higher premiums are commonly reported and figure into comparisons with other providers. Undetermined at this time.