Deactivated accounts: NYC secures reactivation of some Uber Eats accounts.

New York City's Department of Consumer and Worker Protection said Uber Eats will reinstate up to 10,000 delivery accounts deactivated between December 2023 and September 2024 as part of a $5.2 million settlement with several delivery apps.

New York City officials announced an agreement intended to address sudden account deactivations for delivery workers. The city's Department of Consumer and Worker Protection said Uber Eats will reinstate up to 10,000 accounts deactivated between December 2023 and September 2024. The reactivations are part of a broader $5.2 million settlement with Uber Eats, Fantuan, and HungryPanda tied to violations of the city's minimum pay law. Deactivations have been a frequent complaint because they can abruptly remove access to work. Key points: - The DCWP said Uber Eats will reinstate as many as 10,000 delivery accounts deactivated from December 2023 through September 2024. - The action is part of a $5.2 million settlement by Uber Eats, Fantuan, and HungryPanda, with some payments to roughly 49,000 delivery workers in the city. - City officials said reinstatements and payouts are intended to compensate workers after missed pay or account deactivations following customer cancellations. - The DCWP said affected accounts should be automatically reactivated and that workers who remain deactivated were told to file complaints with the department. Summary: City officials said the settlement requires both reinstatements and payments to delivery workers affected by certain deactivations. The department announced that most affected accounts should be reactivated automatically, and it directed workers who remain deactivated to submit complaints to the agency. Undetermined at this time.